Call Center Agents
Earn Over $20,000 JA$ per/week, Full Time
Company Description:
Ace Promotions Group (BPO), is a full Customer Service, Marketing, and Promotions company, we do it all! We are a leader in the field of Vacations Sales, tour generation, marketing, and promotions, giving companies supreme proficiency in influencing people’s potential and knowledge development. We provide solutions to achieve continuous Growth designed to enhance companies’ strength, productivity, and competitiveness, with extraordinary results.
What we Offer:
- A friendly and inclusive corporate culture;
- Paid, Full call center and Product training ;
- Ample opportunity for skill development;
- Competitive pay;
- An exciting, growing business!
Job Description
We’re looking for a bubbly and customer Support/sales Specialist to help our clients with customer acquisition with quality service.
Responsibilities:
- A Call Center that handles inbound and outbound calls.
- Answering phones from customers professionally and responding to customer inquiries
- Researching the required information using available resources.
- Providing customers with the organization’s service and product information.
- Processing forms, orders, and applications requested by the customers.
- Completing call notes and call reports as necessary and updating them in the CRM.
- Work closely with our client base to better understand their needs
Contract Type / Duration: Full time, permanent starting April 5, 2021
Location: Oasis Plaza, 6 March Pen Road, St. Catherine the office is located in Spanish town (KFC and Scotia Bank in the Plaza).
Salary: $300 JA$ per/hr plus commission, offered after 2 weeks evaluation period with pay.
Evaluation Period: All new agents will be given Full Training (Call Center and Product) for 2 weeks. At the end of the evaluation period, you may be chosen to continue at a base pay per/hr plus daily/weekly bonus.
Requirements:
- Open availability:
- Monday through Saturday.
- 9 a.m. to 9 p.m.
- Experience in dealing with the public.
- Excellent communication skills, including verbal with proper grammar.
- Ability to work independently
- Good computer skills.
- Previous experience selling products or service is an asset
Additional Information
To apply please send us a copy of your resume and a cover letter letting us know why you’re interested in joining the Ace Promotion Group! email: info@acepromotionsgroup.com
If you require an accommodation to submit your application, please contact us. Only those who have been selected for an interview will be contacted.
