Remote Call Center Agents

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Earn Over $20,000 JA$ per/week, Full Time, Part-Time

Company Description:

Internet, Phone, TV and Security company, full digital tech company, we do it all! We are a value-added technology company that specializes in full home entertainment services, as well as a telecommunications service provider.

What we Offer:

  • A friendly and inclusive corporate culture
  • Ample opportunity for skill development
  • Flexible work from home or remote work opportunity (temporarily due to covid-19)

Job Description

We’re looking for a bubbly and customer Support/sales Specialist to help develop our customer base with quality service.

Responsibilities:

  • A Call Center that handles inbound and outbound calls.
  • Answering phones from customers professionally and responding to customer inquiries
  • Researching the required information using available resources.
  • Providing customers with the organization’s service and product information.
  • Processing forms, orders, and applications requested by the customers.
  • Completing call notes and call reports as necessary and updating them in the CRM.
  • Work closely with our client base to better understand their home Entertainment needs

Contract Type / Duration: Full time, permanent starting November 2020

Location: Remote due to Covid-19, the office is located in Markham, ON
Salary: $300 JA$ per/hr plus commission, offered after 2 weeks evaluation waiting period
Evaluation Period: All new agents will start as a commission only for 2 weeks at a rate of $3,000 JA$ for each customer service installation. At the end of the evaluation period, you may be chosen to continue at a base pay of $300 JA$ per/hr plus $500 JA$ per customer install.

Requirements:

  • Open availability:
    • Monday through Saturday.
    • 9 a.m. to 9 p.m.
  • Experience in dealing with the public.
  • Excellent communication skills, including verbal with proper grammar.
  • Ability to work independently
  • Reliable Internet
  • Have a computer/laptop
  • Good computer skills.
  • Previous experience selling products or service is an asset

Additional Information

To apply please send us a copy of your resume and a cover letter letting us know why you’re interested in joining the Ace Promotion Group! email: info@acepromotionsgroup.com

If you require an accommodation to submit your application, please contact us. Only those who have been selected for an interview will be contacted.